Shipping Policy
We are committed to delivering your orders in a timely and secure manner.
Shipping Charges
Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order.
Order Processing & Delivery Timeline
All orders are processed within 1–2 business days. Once dispatched, the standard delivery window is 5–7 business days, depending on your location.
Tracking Information
You will receive an order confirmation and tracking number via email, SMS, or WhatsApp once your package is shipped.
Delays & Exceptions
In rare cases, deliveries may be delayed due to logistical challenges faced by our courier partners. We monitor all shipments closely and will notify you proactively in case of any major disruptions.
Shipping Coverage
Currently, we deliver across all serviceable PIN codes in India. International shipping is not available.
Customer Support
For any questions or delays regarding your shipment, please contact us at aura.pure.oils@gmail.com or visit our Contact Page. Please mention your Order ID for faster resolution.